Eczema

A convenient way to control eczema flare-ups. 

Get prescription triamcinolone cream 0.1% solution (generic Kenalog) delivered to your door; no trip to the doctor’s office necessary. 


No more waiting rooms

Unlimited online doctor follow-ups

Fast & free shipping

Custom treatments starting at $15/month

(shipped and billed quarterly)

Start online visit

Important safety information

Disclaimer: The information provided on this page is not a substitute for professional medical advice, diagnosis, or treatment. If you have any questions or concerns about your health, please talk to a healthcare provider.

Convenience and care, delivered.

You’ve been diagnosed with eczema—recurrent flare-ups are now a part of life. Now, we can help you be prepared with medication on hand, door-to-door delivery, and free unlimited messaging with your doctor.

Free 2-day shipping

Flexible plans

Ongoing care

Start online visit

Frequently asked
questions

How do I know if triamcinolone cream is working?

Triamcinolone cream, when applied correctly, relieves symptoms of inflammation including itching and redness.

It’s important to keep in mind that you might feel much better right away and be tempted to stop the treatment, but it’s important to complete the full course as directed by your doctor, usually two weeks. If not, the flare-up may come back sooner.

Is eczema treatment effective?

Triamcinolone is a medium potency steroid cream. Steroid creams, including triamcinolone, are considered effective for both treatment of active eczema as well as prevention of flare-ups and are recommended by the American Academy of Dermatology as first-line treatment.

What are potential side effects of triamcinolone cream?

Triamcinolone cream, if used in large amounts for long periods of time, can cause thinning of the skin. The most common side effects with triamcinolone cream include burning, itching, irritation, and dryness. For a complete list of interactions and potential side effects, please read the Important Safety Information.

Will I be able to contact my doctor after I start using the medication?

Yes, you’ll have ongoing care with unlimited and free messaging with your doctor throughout your treatment.

Start online visit

How Rory works

1. Online visit

If you’ve been diagnosed with eczema, you’ll share your symptoms, medical history, and a picture of affected area(s) with a Rory-affiliated doctor to find out if triamcinolone cream is an appropriate treatment.  

2. Free and fast deliveries

No more waiting for your treatment. If prescribed, your treatment will arrive with free 2-day shipping. 

3. Unlimited follow-ups

Send your doctor a message any time to discuss updating your treatment, address side effects, or answer other treatment-related questions or concerns.

FAQ

For more information about eczema, Rory, Ro and more, visit our FAQ page. To speak to a care representative, give us a call at (888) 798-8686 or email us at [email protected].

How does eczema treatment with Ro work?

We use telemedicine technology to connect you with a  U.S. licensed doctor who can provide eczema treatment conveniently and inexpensively.

It starts with your online doctor visit. Your doctor needs to know about your general health and how eczema affects you.

They also need an unedited photo of you and of your ID (that shows your face and birthdate) so they know who they will be helping, as well as a photo of the affected area(s) to confirm the diagnosis. They review everything, determine if you’re a candidate for telemedicine and whether treatment is right for you, and if so , they will send you a personalized treatment plan.

The treatment plan will include a great deal of information about eczema. It is important that you take the time to read it all to be informed and better prepared to manage your condition.

Can I get treatment if I haven’t been diagnosed with eczema by a doctor before?

At this time, we are only offering treatment for eczema if you have previously been diagnosed with eczema by a doctor or other healthcare provider.

Can a doctor diagnose eczema remotely?

Skin conditions may sometimes be difficult to definitively diagnose by telemedicine. At this time, we are only offering treatment for eczema if you have previously been diagnosed with eczema by a doctor or other healthcare provider.

Can I use the eczema treatment even if I’m not having a flare-up right now?

Yes, triamcinolone cream may be used for prevention of flare-ups, if directed by your doctor. Long term steroid use may be associated with side effects, so it’s important to keep your doctor in the loop about the severity of your flare-ups so they can recommend the best treatment for you.

Is eczema treatment effective?


Steroid creams, including triamcinolone, are considered effective for both treatment of active eczema as well as prevention of flare-ups, and are recommended by the American Academy of Dermatology as first-line treatment based on large volumes of high quality studies*. Triamcinolone (0.1%) cream may not be appropriate for everyone. To learn more about side effects and contraindications, see “What are the side effects of eczema treatment” below and read Important Safety Information for triamcinolone cream.

*Eichenfield LF, Tom WL, Berger TG, et al. Guidelines of care for the management of atopic dermatitis: section 2. Management and treatment of atopic dermatitis with topical therapies. J Am Acad Dermatol. 2014;71(1):116-32.

What are the side effects of eczema treatment?


Triamcinolone cream can cause redness, dryness, itching, and/or irritation at the sites where it’s applied. These effects are usually mild, and can be helped by making sure the skin is properly moisturized. More serious side effects that can happen with prolonged use or if large amounts are used over large surface areas include thinning skin, stretch marks, or impaired wound healing. These can be avoided by only using the smallest amount of cream necessary for the shortest duration of time necessary (usually two weeks) to reduce your symptoms. If you have concerns about side effects or think you might be having side effects from your eczema treatment, you can reach out to your Ro-affiliated doctor at any time.

Read Important Safety Information for triamcinolone cream.